Most frequent questions and answers
In order to avoid incorrect orders we offer you a measurement table.
If you don’t know your size the correct way to figure it out will be going to a jewelry shop and ask them to measure your finger.
If you are not able to do this the easiest way is measureing the finger with a strip of paper. Mark the point where the two ends meet and measure the length in mm. On the measurement table you can check your size.
You can also use a ring you already have by measuring the inside circumference (Inside Diameter) and check your size on the measurement table.
Remember that the size of your fingers usually differ from your right to your left hand, so make sure you measure the correct finger.
If you have any doubt feel free to contact us and we will do our best to help you. Send us an email firstname.lastname@example.org
Miiau jewels are pieces that will outlast a lifetime, they will become your amulets or memories of that some- one who loves you or just as a praise to yourself. They will become part of you and that’s why you have to know them well and take good care of them so that they last in the best conditions until eternity.
First of all you have to bear in mind that sterling silver, even if hardened by copper is not an indestructible metal. Therefore due to daily usage and especially under misuse, it can get scratched or even deformed. It is important to remove your rings before carrying heavy things with your hands or do any exercise where you would apply force with your hands.
It’s also important to note that silver is a metal that oxidises on contact with hydrogen sulphide found in the air’s oxygen, creating a reaction that can leave silver yellowish and eventually black. To avoid this, it is recom- mended that while the pieces are not being used, just drop them in the packaging in which you bought it and carry out regular maintenance, cleaning it with the cloth that project Miiau has provided.
There are other factors that can cause silver to oxidise, such as the use of perfumes, creams or any product that we apply to our skin. There are cases where someone through their own sweat, because of the PH (acid- ity index) of the skin, can lead to a darkening of the silver. That is why we recommend not wearing jewellery while doing any physical exercise.
It is recommended not to use aggressive chemical products, such as bleach or chlorine-type cleaning prod- ucts, either directly or indirectly on the jewel. It is advisable to not use the jewels in pools that may contain chlorine.
Even with the greatest care, if your jewel has blackened or has become very oxidised and you want to recover its initial appearance, let us give you a few miraculous tips. You can clean it with hot water and a tablespoon
of baking soda. Gently wash it with a soft bristle brush or with your own hands and finally rinse with water and dry with the cloth that project Miiau provides you with each piece.
If even following all these guidelines, your Miiau jewel needs a recovery by expert hands, you can contact us and we will bring the piece back to the same beauty as when you bought it on the first day.